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Assistant Branch Manager

South of Lebanon, Lebanon


About the role

The Assistant Branch Manager is responsible for assisting the branch manager with all operations, sales and services of the branch. You expand existing business relationships and implement strategies to attain good KPI results. You perform a variety of duties to ensure that branch targets and objectives are met and inspire customer service excellence. You are a dedicated team player who is able to take the initiative and lead the branch in absence of the branch manager.


  • Monitor all branch operations
  • Ensure compliance of Audit requirements in the branch
  • Ensure implementation and comply with  all internal and external regulations and requirements
  • implement strategies to generate and maintain good KPI results
  • Generate and maintain sales, revenue and market share
  • Guide employees in their daily activities
  • Take appropriate actions to bridge gaps identified through operations, credit, compliance reviews and reports.
  • Coordinate with the branch manager and the Head Office to ensure alignment of strategy.
  • Perform management duties in the absence of the Branch Manager

Skills and qualifications

  • BA in business related fields
  • Should have minimum 5 years of experience in retail banking out of which 2 years as assistant branch manager or compliance officer
  • High level of knowledge and expertise in local banking operations and regulations
  • Ability to grow and adapt to a fast paced environment
  • Dedicated and enthusiastic team player who is able to take the initiative when a leader is needed.
  • Strong organizational and communications skills



  • Competitive package including incentives (when applicable)
  • Work in a challenging, dynamic and progressive environment
  • Strong brand that supports your goals and “speaks your language.”


About JTB Bank

 JTB Bank is one of Lebanon’s Leading Commercial Banks in SMEs. JTB offers a wide range of financial services including Commercial, Corporate and Retail Banking, as well as Micro-finance and SME lending. For over 55 years, the Bank continues to invest first and foremost in its clients for them to develop their businesses and thrive.